GZ Contractors Limited is committed to protecting your personal information and being transparent about what we do with it. This Privacy Policy sets out how we collect, use, store and share your personal data when you visit our website, contact us or engage our services. Please read this policy carefully. If you have any questions, please contact us using the details provided at the end of this document.

  1. Who We Are

GZ Contractors Limited is a premium design and build company operating across Essex & London. We specialise in home renovations, house extensions, loft conversions.

Our website is www.gzcontractors.co.uk.

  1. Information We Collect

2.1 Information You Provide to Us

We collect personal information that you voluntarily provide when you contact us, request a quote, fill in a contact form or otherwise interact with us. This information may include your full name, postal address, email address, telephone or mobile number, details of your property and the nature of the building or renovation work you are enquiring about.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information about your visit, including your IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page and other diagnostic data. This information is collected through cookies and similar technologies as described in our Cookie Policy.

2.3 Information from Third Parties

We may receive information about you from third party platforms such as Google, Facebook, Checkatrade, Trustpilot and other review or directory services on which we maintain a presence. This information may include reviews you have left publicly or contact details you have shared through those platforms.

  1. How We Use Your Information

We use the personal information we collect for the following purposes:

To respond to your enquiries and provide you with the information or quotations you have requested. To manage and fulfil contracts for building services that you have engaged us to carry out. To communicate with you about your project, including updates, scheduling and any changes to the scope of work. To send you information about our services, offers or promotions where you have provided your consent or where we have a legitimate interest to do so. To improve our website and the quality of the services we provide. To comply with our legal and regulatory obligations.

  1. Legal Basis for Processing

We process your personal data on the following legal bases as provided under the UK GDPR:

Contract: where processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract. Legitimate Interests: where we have a legitimate business interest in processing your data, provided that this does not override your own rights and interests. Legal Obligation: where we are required by law to process your data. Consent: where you have given us explicit consent to process your data for a specific purpose.

  1. How We Share Your Information

We do not sell your personal data to third parties. We may share your information with trusted third party service providers who assist us in operating our website and delivering our services, such as IT support providers, email marketing platforms and cloud storage services. All such third parties are required to keep your information confidential and to process it only in accordance with our instructions. We may also disclose your information where required by law or where necessary to protect the rights and safety of our business or others.

  1. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. In general, we retain client and enquiry records for a period of six years following the completion of any project or last point of contact, in line with standard contractual and tax requirements in the United Kingdom.

  1. Your Rights

Under the UK GDPR you have the following rights in relation to your personal data: the right to access your data, the right to request correction of inaccurate data, the right to request deletion of your data in certain circumstances, the right to object to or restrict our processing of your data, the right to data portability, and the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

  1. Security

We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include secure data storage, restricted access controls and regular reviews of our information security practices.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.